We want you to love what you wear.
Because every item is made to order specifically for you, our return policy works a little differently than off-the-shelf retail. Here's how it works.
Defects & misprints
If your item arrives damaged, defective, or not as described, contact us at [support email] within [X days] of delivery with your order number and a photo. We'll replace it or refund it, no questions asked.
Sizing & exchanges
Ordered the wrong size? Reach out within [X days] of delivery and we'll help set up an exchange. Since items are made to order, exchanges are subject to [restocking/production terms].
What isn't eligible
- Items returned for reasons other than defect or sizing after [X days]
- Items that have been worn, washed, or altered
How to start a return
Email [support email] with your order number and we'll walk you through next steps.